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Terms & Conditions

General: Sussex Faire (the Seller) enters into contracts of sale only upon the basis of these conditions as below unless agreed by both parties in writing. The Seller intends to provide the services to his best ability to meet the Buyers requirements.

Quotations,Orders: By acknowledging a Buyers order, or in the absence of one, these conditions will be applied up to and including delivery, unless otherwise agreed.

Prices: Prices are at the date of order providing payment is made in full at the time. In the event that prices vary after that date of the order but before delivery no change will be made by Sussex Faire to the price contracted at the date of payment.

Terms of Payment: No credit options are available for orders. Any orders taken outside of the standard site options – eg via a ‘contact us’ special arrangement or for Wholesale orders arising then payment must be received by Sussex Faire prior to delivery. Special arrangements include any custom orders for sizes of product (eg larger smaller unit size) or seasonal products not listed on the website at the time of ordering.

Delivery: Delivery dates are quoted in good faith and any delay will be advised. The company will not be liable for any delay unless agreed in writing at commencement of Order. In the event of non delivery the Buyer may cancel any outstanding order requirement. Each delivery shall be considered a separate transaction, not affecting the rights of either party under the contract as to remaining deliveries. Non delivery due to war, civil commotion, strikes, machine breakdown, fire, force majeure or any cause whatever beyond the sellers control will not involve liability on the part of the seller.

Incorrectly Ordered Goods: The company will entertain changing goods ordered wrong by a customer if they are from the standard range and are delivered back carriage paid plus additional postage or delivery costs associated with such change subsequently incurred by the Seller.

Liability for defective goods: Where any valid claim in respect of any of the Goods which is based on any defect in the quality or condition of the Goods or the failure to meet specifications or wrong supply is notified to the Seller in accordance with these conditions, the Seller will replace the part in question free of charge or credit the Buyers account. The Seller will have no further liability to the Buyer. The Buyer is responsible to give the full specification and in particular any inspection criteria to the Seller prior to placement of order.

A condition of this is that delivery of the products is made to the specified address and is accepted by the buyer or agent of the buyer into secure storage at the address quoted at the time of delivery once it has left the carriers possession.

Special products: Where the Buyer cancels an order for specific goods made up specially outside the Sellers standards, the Buyer shall on cancellation pay all outstanding costs incurred. Where materials can be salvaged this will be taken into account and such consideration is at the sole discretion of the Seller to determine.

Determination: If the Buyer shall make default in or commit a breach of the contract or any other of his obligations to the Seller or if the Buyer becomes insolvent or bankrupt or shall have a receiver appointed or enter into liquidation either voluntary or compulsory or if any execution or distress shall be levied against the Buyers goods the Seller shall have the right to determine any contract the subsisting without giving prior notice of the Buyer but without prejudice to all rights and remedies of the seller herein and the buyer shall recompense the seller in full for all damages and losses incurred by the seller as a result.

Jurisdiction: The contract shall in all respects be governed by and construed in accordance with English law and shall be deemed to have been made in England and the buyer and seller agree to submit to the exclusive jurisdiction of the English courts.

Once payment has been made you are entitled to return the complete order to Barties Sussex Faire and obtain a full refund for the purchase for a period of calendar 14 days.

A refund will be made providing :-

(i) The goods are returned and received with proof that despatch was no later than 14 days after the purchase was made.

(ii) All of the goods, packaging and any other contents of the package are returned to the following address:-

23 Munnion Road
West Sussex
RH17 6RT

(iii) Any jars must be returned as sold and be fit to re-sell.

(iv) Responsibility for returning the products rests with the customer including choosing the means of delivery, any costs associated with returning the product , any subsequent damage caused by the delivery and any further costs involved as a result of this.